Privacy policy
What we collect when you book a class, why we need it, and what we do with it.
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Last updated: September 2026
Elevation Acrobatics is the responsible party for the personal information collected through this site, as that term is used in the Protection of Personal Information Act (POPIA). We keep this deliberately short, because we collect deliberately little.
What we collect
- Your details as parent or guardian — name, email address and mobile number, so we can confirm the booking and reach you on the day.
- Your child's details — name, and date of birth where you give it, so we place them in the right class.
- Anything you tell us about their health — injuries, allergies or conditions relevant to taking part safely. You choose whether to give this; it exists so the coach knows before class rather than after.
- Your booking history — which classes were booked, attended or cancelled, and whether they have been paid for.
- Enquiries — what you send us through the contact form.
We never see your card or banking details. Payment is handled by Yoco on their own secure checkout; we receive only a confirmation that the payment succeeded, the amount, and which method was used. No card number touches this site.
Why we hold it
To run the class you have booked: to confirm it, to know who is in the room, to keep your child safe, to contact you if something changes, and to invoice correctly. We use it for nothing else. We do not sell it, and we do not send marketing email unless you have asked us to.
Who else sees it
- Anel and the coaching team — the class register, including any medical note you have given.
- Our hosting and database providers, who store the information on our behalf under their own security obligations.
- Google Calendar — the studio diary is a Google Calendar, and each class entry carries the register and your contact number so the coach has it to hand. That calendar is private to the studio.
- Yoco, our payment provider, who process your payment and hold the card or banking details we never receive.
- Our email provider, which delivers your confirmation.
Nobody else, unless the law requires it.
How long we keep it
For as long as your child attends, and for a reasonable period afterwards for accounting and in case of a query. Ask us to delete it and we will, except where we have to keep a record for tax or legal reasons.
Your rights
You may ask what we hold about you or your child, ask us to correct it, ask us to delete it, or object to how we use it. Email info@elevationacrobatics.co.za and we will answer. If you are not satisfied, you may complain to the Information Regulator of South Africa.
Cookies
This site does not use advertising or tracking cookies. It stores only what is needed for the site to work.
Contact
Elevation Acrobatics · info@elevationacrobatics.co.za · +27 72 309 5646